Terms of service

WEBSITE TERMS OF SERVICE

Welcome to the Optimum Tax Return website.

These Website Terms of Use (“Terms”) govern your access to and use of this website, including any pages, forms, resources and client-login links made available through it (“Website”).

By accessing or using the Website, you agree to comply with these Terms. If you do not agree with them, you should stop using the Website.

The Website is operated by:

Trading name: Optimum Tax Return
Email: [email protected]

Optimum Tax Return provides tax compliance, tax preparation, payroll, accounting and related advisory services in Ireland.

These Terms apply to use of the Website. Separate engagement terms apply when you become a client.

2. Acceptance of These Terms
By using the Website, you confirm that:

You have read and understood these Terms;
You agree to comply with them;
You are legally capable of agreeing to these Terms; and
Information you submit through the Website is accurate to the best of your knowledge.
If you are using the Website on behalf of a company, partnership, employer or another person, you confirm that you have authority to act on their behalf.

3. Changes to These Terms
We may update these Terms where necessary to reflect:

Changes to the Website;
Changes to our services;
Changes in technology;
Changes in law or regulatory requirements; or
Changes to our business practices.
The updated Terms will be published on the Website with a revised “Last updated” date.

Changes will apply from the date they are published. Your continued use of the Website after an update means that the revised Terms will apply to your subsequent use.

You should review these Terms periodically.

4. Permitted Use of the Website
You may use the Website for lawful purposes, including:

Reading information about Optimum Tax Return;
Reviewing the services we offer;
Contacting us with an enquiry;
Completing an enquiry, registration or client-intake form;
Requesting a quotation;
Accessing general tax information and resources;
Using links to our client portal;
Downloading materials made available for personal or internal business use; and
Communicating with us about an existing or prospective engagement.
Permission to use the Website is personal, limited, non-exclusive and may be withdrawn where these Terms are breached.

5. Prohibited Use
You must not:

Use the Website for an unlawful, fraudulent or dishonest purpose;
Submit information that you know is false, misleading or unauthorised;
Attempt to gain unauthorised access to the Website, client portal, servers, accounts or connected systems;
Attempt to bypass security, authentication or access controls;
Introduce malware, viruses, ransomware, spyware or other harmful material;
Interfere with the operation, availability or security of the Website;
Carry out denial-of-service or similar attacks;
Use automated tools to scrape, copy or extract Website content without our written permission;
Use the Website to send spam, unsolicited promotions or malicious communications;
Impersonate another person or misrepresent your identity or authority;
Collect personal information about other users;
Upload documents or personal information that you are not authorised to provide;
Reverse-engineer or attempt to reproduce Website software or security features;
Remove copyright, trademark or ownership notices;
Copy or republish substantial parts of the Website without permission; or
Use Website content in a way that infringes our rights or the rights of another person.
We may block or restrict access where we reasonably believe that the Website is being misused.

6. Client Portal and Account Security
Where you are provided with access to a client portal or secure account:

You must keep your login credentials confidential;
You must use a strong and unique password;
You should enable multi-factor authentication where available;
You must not allow another person to use your account unless expressly authorised;
You must provide accurate account and contact information;
You must log out after using a shared or public device; and
You must notify us promptly if you suspect unauthorised access, loss of credentials or a security incident.
You are responsible for activity carried out through your account to the extent that it results from your failure to take reasonable security precautions.

We may temporarily suspend access to protect your information, investigate suspicious activity, perform maintenance or comply with a legal obligation.

Use of a third-party client portal may also be subject to the portal provider’s terms and privacy information.

7. Intellectual Property Rights
7.1 Ownership
Unless otherwise stated, the Website and its original content are owned by or licensed to Optimum Tax Return.

This includes:

Text and written materials;
Website design and layout;
Logos and branding;
Graphics, photographs and illustrations;
Videos and animations;
Articles, guides, checklists and templates;
Downloadable resources;
Software and code; and
The selection and arrangement of Website content.
Copyright © 2026 Optimum Tax Return. All rights reserved.

Third-party materials remain the property of their respective owners.

7.2 Limited permission
You may:

View the Website;
Download or print individual pages for personal reference;
Use client resources for the purpose for which they were provided; and
Share a Website link without misrepresenting your relationship with us.
You may not, without prior written permission:

Republish substantial Website content;
Sell, license or commercially exploit Website material;
Modify or create derivative works from our content;
Copy our branding, templates or guides for another business;
Frame or mirror the Website on another service;
Use our content to train or populate a commercial database or artificial-intelligence system; or
Suggest that we endorse you, your business or your services.

7.3 Optimum Tax Return branding
“Optimum Tax Return”, our logo and associated branding may not be used without prior written permission, except where permitted by law.

8. Information You Submit
When you submit an enquiry, form, document, question, testimonial, review, suggestion or other information through the Website, you confirm that:

The information is accurate to the best of your knowledge;
You have authority to provide it;
Providing it does not infringe another person’s rights;
It does not contain unlawful, defamatory or malicious material; and
Any personal data relating to another person is relevant and has been lawfully provided.
You retain ownership of information and documents you submit.

You give us permission to use submitted information only as reasonably necessary to:

Respond to your enquiry;
Assess whether we can provide a service;
Verify your identity;
Carry out an agreed engagement;
Operate and secure our systems;
Comply with legal and regulatory requirements; and
Manage our professional relationship with you.
Feedback or general suggestions that do not contain confidential information may be used to improve our Website and services.

We are not required to publish or publicly display anything you submit.

9. General Information, Not Individual Tax Advice
Information published on the Website is provided for general information only.

Website content:

Is not personalised tax, legal, financial or investment advice;
Does not take account of your individual circumstances;
Should not be treated as a substitute for professional advice;
May not cover every relevant exception or condition; and
May become outdated as legislation, Revenue guidance or administrative practices change.
You should obtain advice based on your circumstances before making a tax, financial, legal, employment or business decision.

Examples, calculators, illustrations and estimates are indicative only unless expressly confirmed as part of an agreed professional engagement.

10. No Client Relationship Created by Website Use

Viewing the Website, downloading information, completing a form, sending an email or making an initial enquiry does not by itself create a professional adviser-client relationship.

A client relationship will normally begin only when:

We have completed any required identity and anti-money laundering checks;
The scope of work and fees have been agreed;
An engagement letter or service agreement has been accepted;
Any required payment arrangements have been completed; and
We have confirmed acceptance of the engagement.
Until an engagement is accepted, you remain responsible for:

Meeting tax and filing deadlines;
Making required tax payments;
Responding to Revenue correspondence;
Preserving relevant records; and
Obtaining alternative advice where necessary.
Information submitted before an engagement is accepted will still be handled in accordance with our Privacy Policy and applicable data protection law. However, submitting information does not oblige us to accept the engagement or provide professional advice.

11. Professional Services and Engagement Letters
These Terms govern use of the Website only.

If you engage Optimum Tax Return for professional services, a separate engagement letter, service agreement, quotation or statement of work will govern matters including:

The scope of services;
Your responsibilities;
Our responsibilities;
Fees and payment terms;
Deadlines;
Information and document requirements;
Revenue authorisations;
Record retention;
Liability relating to professional services;
Termination of the engagement; and
Complaints.
Where these Website Terms conflict with an accepted engagement letter in relation to professional services, the engagement letter will take precedence.

Nothing published on the Website expands the scope of an engagement.

12. Your Responsibilities When Requesting Services
Where you contact us or submit information through the Website, you are responsible for:

Providing complete and accurate information;
Informing us of relevant facts and changes;
Reviewing documents and calculations sent for your approval;
Responding to information requests within the stated timeframe;
Keeping copies of important original records;
Meeting deadlines unless we have expressly agreed to manage them;
Ensuring you are authorised to provide information about another person; and
Informing us immediately if you become aware of an error.
We are not responsible for consequences caused by materially incomplete, inaccurate, misleading or late information supplied by you or on your behalf, subject always to your statutory rights and applicable law.

13. Third-Party Websites and Services
The Website may contain links to third-party websites and services, including:

Revenue and other government websites;
Client portal providers;
Payment processors;
Appointment-booking services;
Online form providers;
Professional resources; and
Social media platforms.
Links are provided for convenience and information.

Unless expressly stated, we do not control, operate or endorse third-party websites. We are not responsible for their:

Content;
Availability;
Security;
Privacy practices;
Products or services; or
Terms and conditions.
You should review the terms and privacy information of any third-party service before using it.

14. Revenue and Government Websites
References or links to the Revenue Commissioners, ROS, MyAccount, the Companies Registration Office or other government systems do not mean that those bodies endorse Optimum Tax Return.

Government websites and filing systems are operated independently.

We are not responsible for:

Government-system outages;
Changes made by public authorities;
Delayed processing by a public body;
Incorrect information held by a public body; or
Access restrictions affecting third-party systems.
Where we are formally engaged to deal with such matters, our responsibilities will be governed by the relevant engagement letter.

15. Website Accuracy
We take reasonable care when preparing Website content. However, we do not promise that every item will always be:

Complete;
Current;
Free from typographical errors;
Suitable for your circumstances; or
Available without interruption.
We may correct, update, replace or remove content at any time.

No statement on the Website constitutes a guarantee of a tax saving, refund, Revenue outcome or financial result.

16. Website Availability and Security
We aim to keep the Website reasonably available and secure, but we do not guarantee uninterrupted or error-free access.

Access may be interrupted because of:

Maintenance;
Software updates;
Hosting-provider failures;
Internet or telecommunications issues;
Cybersecurity incidents;
Power failures;
Third-party service interruptions;
Events outside our reasonable control; or
Legal or regulatory requirements.
We may change, suspend or discontinue Website features where reasonably necessary.

You are responsible for using appropriate antivirus, browser and device-security measures.

17. Disclaimer of Warranties
To the extent permitted by law, the Website is provided on an “as available” basis.

We do not give a guarantee that:

The Website will always be available;
Every defect will be corrected immediately;
The Website will be free from all harmful code;
General information will apply to your circumstances;
Use of the Website will produce a particular result; or
Third-party links and services will remain available.
Nothing in these Terms excludes guarantees, rights or remedies that cannot lawfully be excluded.

18. Limitation of Liability for Website Use
This section applies to use of the Website and does not replace liability provisions contained in a professional engagement letter.

To the fullest extent permitted by law, Optimum Tax Return will not be responsible for loss arising solely from:

Reliance on general Website information without obtaining personalised advice;
Temporary Website unavailability;
A third-party website or service;
Internet, device or telecommunications failures outside our reasonable control;
Unauthorised access caused by a user’s failure to protect their credentials;
Malware introduced by a third party despite reasonable security measures; or
Events outside our reasonable control.
Where you use the Website for business purposes, we will not be liable, to the extent permitted by law, for indirect or consequential business losses, loss of profit, loss of opportunity or loss of anticipated savings arising solely from Website use.

Nothing in these Terms excludes or restricts liability for:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Wilful misconduct;
Breach of obligations that cannot lawfully be excluded;
Breach of applicable data protection law; or
Any other liability that Irish or European Union law does not permit us to exclude.
These Terms do not affect your statutory rights as a consumer.

19. Responsibility for Breaches
You may be responsible for reasonably foreseeable loss caused by:

Your unlawful use of the Website;
A deliberate attack on the Website;
Your infringement of our intellectual property rights;
Materially false information knowingly submitted by you; or
Your unauthorised disclosure of another person’s information.
This does not require a consumer to compensate us for matters for which the consumer is not legally responsible and does not limit any defence or statutory right available under Irish law.

20. Privacy and Data Protection
Our collection and use of personal data are explained in our Privacy Policy.

The Privacy Policy includes information about:

The personal data we collect;
Why we process it;
Our legal bases for processing;
Service providers with whom information may be shared;
International transfers;
Data retention;
Security;
Your data protection rights; and
How to contact us or make a complaint.
The Privacy Policy is available through the Website’s privacy link.

21. Cookies
The Website may use cookies and similar technologies.

Strictly necessary cookies may be used to provide security, maintain sessions, process forms or deliver features requested by you.

Where consent is legally required, non-essential cookies, including applicable analytics or marketing cookies, will not be activated until you make an affirmative choice through the Website’s cookie-management tool.

You may change or withdraw your cookie preferences using the available cookie settings.

Further information is provided in our Cookie Policy.

22. Electronic Communications
By contacting us electronically or using an online form or client portal, you agree that we may respond through appropriate electronic methods, including email or secure portal messages.

Electronic communication is subject to risks, including delay, interception, delivery failure and malware. You should not send highly sensitive documents through ordinary email where a secure portal is available.

Consent to receive service-related electronic communications does not constitute consent to receive direct marketing. Marketing communications will be sent only where permitted by law, and you may unsubscribe at any time.

23. Accessibility
We aim to make the Website reasonably accessible and usable.

If you have difficulty accessing Website information, contact:

Email: [email protected]

Where reasonably possible, we will try to provide the relevant information in an alternative format.

24. Suspension and Termination of Website Access
You may stop using the Website at any time.

We may suspend or restrict access where reasonably necessary to:

Protect Website security;
Investigate suspected misuse;
Prevent unlawful activity;
Perform maintenance;
Comply with a legal requirement; or
Address a material breach of these Terms.
Following termination or suspension, provisions relating to intellectual property, liability, privacy, governing law and other provisions intended to continue will remain effective.

Termination of Website access does not automatically terminate an existing professional engagement. An engagement may be terminated only in accordance with the relevant engagement terms.

25. Events Outside Our Reasonable Control
We will not be responsible for delay or failure caused by an event outside our reasonable control, such as:

Natural disasters;
Fire or flood;
War, terrorism or civil disturbance;
Pandemic or public-health emergency;
Government restrictions;
Industrial disputes;
Power failures;
Telecommunications or internet outages;
Failure of essential third-party systems; or
Serious cyberattacks.
This provision does not remove rights or obligations that cannot legally be excluded.

26. Geographic Scope
The Website is primarily intended for people and businesses seeking services relating to Irish taxation and compliance.

Information on the Website is prepared in the context of Irish law unless stated otherwise.

Accessing the Website from another country does not mean that our services are available or appropriate in that country.

You are responsible for obtaining advice relevant to any other jurisdiction that applies to you.

27. Complaints
Questions or complaints about the Website should be sent to:

Optimum Tax Return
Email: [email protected]

Complaints about professional services will be handled under the complaints procedure and any applicable engagement terms.

Please provide:

Your name and contact details;
A description of the issue;
Relevant dates;
Any supporting documents; and
The outcome you are seeking.
We will acknowledge and review complaints as promptly as reasonably possible.

28. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable:

The remaining provisions will continue to apply;
The affected provision will be limited or modified only to the extent necessary; and
If it cannot be lawfully modified, it will be removed without affecting the remainder of the Terms.

29. No Waiver
If we delay or fail to enforce a provision of these Terms, this does not mean that we have waived that provision or our right to enforce it later.

A waiver relating to one breach does not constitute a waiver relating to another breach.

30. Assignment
You may not transfer your rights or obligations under these Terms to another person without our written agreement.

We may transfer our rights and obligations as part of a genuine business reorganisation, transfer or sale, provided that doing so does not reduce any mandatory rights you have.

Where personal data is involved, any transfer will be handled in accordance with applicable data protection law.

31. Governing Law and Jurisdiction
These Terms are governed by Irish law.

The Irish courts will have jurisdiction in relation to disputes concerning these Terms, subject to any mandatory consumer rights relating to governing law, jurisdiction or the place where proceedings may be brought.

Nothing in these Terms deprives a consumer of protections that apply under the mandatory law of their country of residence.

32. Statutory Rights
Nothing in these Terms excludes, restricts or prejudices any statutory right or remedy that cannot lawfully be excluded or restricted.

Where any part of these Terms conflicts with a mandatory provision of Irish or European Union consumer law, the mandatory legal provision will apply.

33. Entire Agreement for Website Use
These Terms, together with our Privacy Policy and Cookie Policy, form the agreement relating to general use of the Website.

They do not replace:

An engagement letter;
A service agreement;
A quotation;
A payment agreement;
A specific written instruction; or
Other professional-service terms accepted by you.
34. Contact Information
For questions about these Terms or the Website, contact:

Optimum Tax Return
Legal owner: David Parker
Email: [email protected]
 
Acceptable Use Summary
You may:
Use the Website for legitimate enquiries and services;
Read and download information for personal reference;
Use your secure client account responsibly;
Submit accurate and authorised information; and
Report technical or security concerns.
You must not:
Attempt to hack, damage or disrupt the Website;
Access another person’s account;
Upload malicious material;
Scrape or republish Website content without permission;
Submit information you are not authorised to provide;
Misrepresent your identity; or
Use the Website unlawfully.
 
Acknowledgement
By continuing to use the Website, you acknowledge that you have read and understood these Website Terms of Use and agree to comply with them.

If you do not agree with these Terms, you should stop using the Website.